Showing posts with label trust. Show all posts
Showing posts with label trust. Show all posts

Friday, 18 January 2013

Sense of Virtual Community: Antecedents and Implications for Community Management

In 2004 Blanchard & Marcus presented their qualitative study of an online community (a member-initiated newsgroup for multiple sport enthusiasts) and introduced the concept of "sense of virtual community" (SOVC). SOVC in a virtual setting is basically the equivalent of McMillan and Chavis' (1986) sense of community observable in real neighbourhoods and face-to-face communities of interest, but there are some differences.

Wednesday, 26 December 2012

Antecedents of Successful Virtual Communities

In this review paper, Anita L. Blanchard [1] ties together several studies on one of the most interesting issues in virtual community research: What makes a virtual community successful?